You can check out all the pricing deets over on our Shipping Page.

We ship worldwide except for select countries in the middle east. Please see our shipping policy HERE

Where possible we use sustainable shipping materials such as boxes, paper infill and biodegradable satchels.

Don’t worry, we’ll handle the heavy lifting by emailing you a tracking info as soon as your order ships.

We’ve all been there. To change your address, email contact hello@keekooil.com within 24 hours of placing the order, and hopefully we can sort it out. We cannot redirect or change addresses for orders that have shipped.

At checkout you have the option to insure your order with Route. When you select this option you will receive an email with a link to follow the transit of your order & also clear instructions on where to make a claim. Should your order be lost, stolen or damaged in transit you are covered with Route for a full refund or replacement. Orders that do no select this option are not insured and not covered for loss, theft or damage in transit. For this reason we highly recommend you select route insurance at checkout.

If you purchased Route Package Protection at checkout you can file a claim here. You will need to provide the order number and email you used to purchase.

Returns & refunds are only accepted if a product arrives damaged or faulty.

To process a return you must contact us within 14 days of receiving your order to report the issue.

We do not offer refunds for orders sent to incorrect addresses provided by the purchaser, or for change of mind.

To submit a return request please email us with your order number to hello@keekooil.com.

Sadly no. It is the buyers responsability to make sure they have correctly provided their address. Once the parcel has shipped we are unable to re route or change the address.

We only offer returns and refunds if your product arrives damaged or faulty. We must be notified within 14 days of your order arriving of any issues.

We do not offer returns for change of mind.

To submit a return request please email us with your order number, an explanation of the issue and photos to hello@keekooil.com

We’re an Aussie owned and operated company and all prices are shown automatically shown in AUD. If you are shopping from another country you will see a pop up asking you if you want to shop in your local currency. Should you choose no you will be charged in Australian dollars.

Afterpay is currently only available to Australian residents. You must have an afterpay account in Australia to be able to checkout with this method.

We try to give back where possible because kindness really is cool, ya’ll.

We support Seed Mob, Australia’s first Indigenous youth­ led climate change network.

At checkout you will have the option to support this amazing cause with a small donation as well. We match every donation given at checkout!

We created our own recycling program that is open to anyone in Australia to use! Head over to our recycling page here for more info. 

Through our partnership with Repurpose Global, for every bit of plastic we generate through our whole supply chain, we fund an equivalent amount of plastic to be removed from the environment and repurposed or recycled. To read more about this, check out our sustainability page.

All orders placed on Keeko are carbon offset. We do this through purchasing carbon removal credits through our website partner Shopify.

Abso-planet-lutely! Our Take Back Recycling Program means you can send to us not only your Keeko empties and used products, but other brands’ as well and we will make sure they are properly recycled for you with Terracycle. This option is only available in Australia, but we’re stay tuned Americanos—we’re exploring options for the US. Learn more here.

One Good Brush, Copper Tongue Cleaner & Coconut Floss all come in sustainable packaging. We are exploring new ways to make the rest of our range as planet-friendly as possible.

We are product to be the first certfiied plastic neutral oral care in Australia. This means that for every product we sell that contains plastic, we fund the removal of plastic waste from landfills and natural environments to be recycled and repurposed. You can read more about it here.

1. Remove the bristles with pliers and place them into any small plastic container before placing them in your recycling bin.

2. Dispose of the handle into your local commercial compost otherwise place it in your general waste bin.

Unlike most toothpaste tubes on the market, ours are made of 100% home recyclable materials. Simply cut the top of and clean the inside of the tube before placing it and the cap into your recycling bin.